Ferguson Waterworks Meter and Automa- tion Group is a dedicated team of Automatic Meter Reading (AMR) and Advanced Metering Infrastructure (AMI) specialists. We create turnkey
water meter solutions for municipalities and rural water
systems to stop the loss of revenue and increase metering accuracy and effciency.
Municipal water departments and rural water systems
are confronted with many infrastructure challenges:
• Aging infrastructure: As a manual-read metering
infrastructure nears the end of its useful life, reading
accuracy steadily declines.
• Limited meter reading resources: Full-time employees are required to read meters over the course of
several days. Illness and weather affect their ability
to complete reads safely and on-time. Municipalities and rural water systems also fnd themselves
dealing with a high turnover for meter readers.
• Vehicle and fuel costs: The cost to maintain and fuel
the vehicles used to read meters continues to rise.
• Lost revenue: Non-revenue water is an issue for
water utilities around the country. Not only does
this affect their bottom line but also there are often
state laws requiring water suppliers to maintain distribution system leakage below a certain threshold.
• Growing demand for better technology: As technology advances, end-users are expecting more
from their utility service providers, such as real-time
data and improved customer support.
AMI systems provide the ability to monitor for potential customer leaks daily, and many can also detect leaks
within the distribution system early when proactive repairs can be made before a bigger emergency occurs.
Additionally, in combination with asset management
systems and predictive analytics programs, today’s AMI
systems allow for cost-effective management of the
entire water system infrastructure. Intelligent metering
systems and cloud-based analytics software programs
provide unprecedented access to real-time information
about consumption, demand and system effciency,
which allows forward-thinking utilities to apply predictive programs and correct problems before they occur.
AMI systems with robust and expandable platforms
provide real-time data on a community’s water resource,
giving consumers easy-to-understand information that
allows them to proactively monitor and address their
water usage. Customer service improvements allow the
utility’s customer service representatives ready access to
real-time and historical views of a consumer’s water us-
age, enabling them to identify things like continuous con-
sumption (possible leaks), reverse fow and hourly con-
sumption data, which can be shared with the consumer in
a positive and meaningful dialog. These customer service
improvements create a positive partnership with the con-
sumer, and reduces the need for unnecessary truck rolls
to a customer’s meter, which saves money for the utility.
CUSTOMIZED SERVICES AND SOLUTIONS
Ferguson Waterworks distributes and installs the
most modern metering technology available, and has
access to the top metering brands in the industry with
the ability to create a customized water meter management solution to address our customers’ unique needs.
Services include: metering sales; system audit and design; experienced installation labor and project monitoring; complete project management, from the frst install
to the last; a proprietary data collection system allowing
for accurate transfer of information from old meters to
the new ones; in-house support team; after-the-sale service and repair; customized maintenance program; and
access to Ferguson’s proprietary installation and project
management software. WW
Ferguson Waterworks offers a reliable coast-to-coast network of 200 locations and 2,100 highly trained associates. For more information, visit
Ferguson Waterworks Meter
and Automation Group
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Ferguson’s Meter and Automation Group is a dedicated team
of AMR and AMI specialists.