Additionally, operators can make processing
control changes — such as shutting off one side
of a filter — from their phone or home computer.
This is a major advantage if the alarm goes off in
the middle of night. “I know the operators love
the ability to control the system and its alarm
programming as they don’t have to come out to
manage it manually,” Strausser said.
Robust membrane filtration by Pall’s Aria FAST self-sufficient mobile unit was able to easily handle high turbidity
events with minimal operator intervention. Remote access
for process review and quick response time on system alarms
from Pall technicians also helped to ensure that the system
was running smoothly.
“Support from our Pall technicians and customer support
team has been critical,” said Strausser. “Last summer we ex-
perienced a power surge that really knocked us down. With
the help of Pall technicians, within 24 hours we were able to
make water and just a few days later we received the parts
that we needed to automate our system again. Pall’s techni-
cians and support team have always been there for us, pro-
viding answers and the help we need.”
Pall’s Aria CARE customer service team regularly monitors
Wellsboro Municipal Authority’s system remotely to ensure
that the Aria FAST unit is operating correctly and is able to
troubleshoot any issues that may arise. Additionally, the Aria
CARE team provides 24/7 phone support and direct access to
a technician should a site visit be required.
With the installation of the mobile water treatment system, in conjunction with the pre-existing slow sand filters,
the Wellsboro Municipal Authority was able to meet the DEP
drinking water requirements, lift its boil water order, and supply citizens and businesses with safe, quality drinking water.
In addition to providing high-quality water, the Authority
was able to reduce the cleaning frequency of its conventional technology, significantly reducing maintenance costs. This
solution minimized capital expenditure and gave the Wellsboro Municipal Authority the flexibility to respond to future
changes to the source water. WW
About the Author: David Glovinsky, eastern regional sales manager for Pall Process
Systems, has 15 years of experience in the water treatment and engineered systems
industry. Prior to his sales role, Glovinsky was heavily involved with field service
activities, including pilot plants for municipal and industrial water and wastewater
treatment. He also specialized in the processing and treatment of landfill leachates.
Wellsboro Municipal Authority to download information and
forward it to the DEP as needed. Due to the automated testing and reporting, what was once a very labor-intensive and
manual process of collecting daily pH and turbidity tests has
now been all but eliminated.
Beyond automated reporting, an alarm management system was incorporated into the control system as an additional
safety measure to automatically call specified contacts in the
event of a critical alarm. The system not only gives operators
the ability to customize and program the circumstances for
receiving an alarm but also allows them to turn it off, in the
case of a minor situation, right from their mobile device.
The operations team at Pennsylvania’s Wellsboro
Municipal Authority. (L-R) Borough Manager Daniel K.
Strausser; Assistant Superintendent Rob Cleveland; and
Superintendent Mark Dieffenbach.
The mobile membrane unit installed at Wellsboro Municipal Authority’s
water treatment facility.